:root{--accent:#1f4e79;--bg:#f4f6f9;--card:#fff;--ink:#1c2430;--muted:#6b7684;--line:#dfe4ea;--ok:#1f7a3a;--err:#b3261e;--warn:#9a6700}
*{box-sizing:border-box}
body{margin:0;font:16px/1.5 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;background:var(--bg);color:var(--ink)}
.wrap{max-width:960px;margin:0 auto;padding:0 20px}
.top{background:var(--accent);color:#fff}
.top .wrap{display:flex;align-items:center;justify-content:space-between;min-height:64px;flex-wrap:wrap;gap:8px}
.brand{display:flex;align-items:center;gap:12px;color:#fff;text-decoration:none;font-weight:600}
.brand-mark{background:#fff;color:var(--accent);font-weight:800;padding:4px 10px;border-radius:6px;letter-spacing:.5px}
.top nav a{color:#fff;opacity:.9;margin-left:16px;text-decoration:none;font-size:14px}
.top nav a:hover{opacity:1;text-decoration:underline}
main{padding:28px 20px 48px}
.hero{padding:32px 0 20px}.hero.small{padding:16px 0 12px}
.hero h1{margin:0 0 6px;font-size:30px}.hero p{margin:0;color:var(--muted);font-size:17px}
h1{font-size:26px;margin:0 0 16px}h2{font-size:20px;margin:0 0 12px}h3{font-size:16px;margin:16px 0 6px}
.muted{color:var(--muted)}small{color:var(--muted);font-weight:400}
.cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:16px}
.card{background:var(--card);border:1px solid var(--line);border-top:5px solid var(--accent);border-radius:10px;padding:20px;text-decoration:none;color:var(--ink);display:flex;flex-direction:column;gap:8px;transition:box-shadow .15s}
.card:hover{box-shadow:0 6px 18px rgba(0,0,0,.08)}
.card-badge{align-self:flex-start;background:var(--accent);color:#fff;font-size:12px;font-weight:700;padding:2px 8px;border-radius:4px;text-transform:uppercase}
.card-name{font-size:18px;font-weight:600}.card-cta{color:var(--accent);font-size:14px}
.panel,.ticket-form{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:24px;margin-bottom:20px}
.panel.narrow{max-width:420px;margin:40px auto}
fieldset{border:0;padding:0;margin:0 0 20px}
legend{font-weight:700;font-size:17px;margin-bottom:10px;padding:0}
label{display:block;margin-bottom:14px;font-weight:600;font-size:14px}
label.check{display:flex;align-items:center;gap:8px;font-weight:500}
input:not([type=checkbox]):not([type=color]),select,textarea{display:block;width:100%;margin-top:4px;padding:10px 12px;border:1px solid var(--line);border-radius:6px;font:inherit;background:#fff}
input[type=color]{display:block;margin-top:4px;height:42px;width:80px;padding:2px;border:1px solid var(--line);border-radius:6px}
input:focus,select:focus,textarea:focus{outline:2px solid var(--accent);outline-offset:0;border-color:var(--accent)}
.row{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:0 16px}
.hp{position:absolute;left:-9999px}
.btn{display:inline-block;background:var(--accent);color:#fff;border:2px solid var(--accent);padding:11px 22px;border-radius:6px;font:inherit;font-weight:600;cursor:pointer;text-decoration:none}
.btn:hover{filter:brightness(1.1)}.btn.ghost{background:#fff;color:var(--accent)}.btn.small{padding:6px 12px;font-size:13px;vertical-align:middle}
.actions{display:flex;align-items:center;gap:20px;flex-wrap:wrap}
.flash{padding:12px 16px;border-radius:6px;margin-bottom:12px;border:1px solid}
.flash.error{background:#fdecea;border-color:#f3b7b2;color:var(--err)}.flash.ok{background:#e9f7ee;border-color:#b8e0c5;color:var(--ok)}.flash.warn{background:#fff8e1;border-color:#f3dd9a;color:var(--warn)}
.receipt{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:28px;max-width:560px}
.ref{font-size:30px;font-weight:800;letter-spacing:1px;color:var(--accent);margin-bottom:16px}
dl{margin:0}dl dt{font-size:12px;text-transform:uppercase;color:var(--muted);letter-spacing:.5px;margin-top:10px}dl dd{margin:0}
dl.grid{display:grid;grid-template-columns:160px 1fr;gap:4px 12px}dl.grid dt{margin:0;align-self:center}
table.list{width:100%;border-collapse:collapse;background:var(--card);border:1px solid var(--line);border-radius:10px;overflow:hidden;font-size:14px}
table.list th,table.list td{padding:10px 12px;text-align:left;border-bottom:1px solid var(--line);vertical-align:top}
table.list th{background:#f0f3f7;font-size:12px;text-transform:uppercase;letter-spacing:.4px}
.pill{display:inline-block;padding:2px 9px;border-radius:999px;font-size:12px;font-weight:700;text-transform:uppercase;background:#e4e8ee}
.pill.sent{background:#d9f2e1;color:var(--ok)}.pill.failed{background:#fde0dd;color:var(--err)}.pill.pending,.pill.held{background:#fff1c2;color:var(--warn)}
.pri{font-size:12px;font-weight:700;text-transform:uppercase}.pri.high{color:#c2410c}.pri.urgent{color:var(--err)}
.stats{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:14px}
.stat{background:var(--card);border:1px solid var(--line);border-radius:8px;padding:8px 16px;text-decoration:none;color:var(--ink);display:flex;flex-direction:column;min-width:80px}
.stat b{font-size:22px}.stat span{font-size:12px;text-transform:uppercase;color:var(--muted)}.stat.on{border-color:var(--accent);box-shadow:inset 0 0 0 1px var(--accent)}
.filters{display:flex;gap:10px;align-items:center;margin-bottom:12px}.filters select{width:auto;margin:0}
.dot{display:inline-block;width:10px;height:10px;border-radius:50%;margin-right:8px}
pre.desc{white-space:pre-wrap;background:#f7f9fb;padding:14px;border-radius:6px;font:inherit}
.tests{margin-top:8px}code{background:#eef1f5;padding:2px 6px;border-radius:4px;font-size:13px}
.foot{display:flex;justify-content:space-between;flex-wrap:wrap;gap:8px;padding:16px 20px;color:var(--muted);font-size:13px;border-top:1px solid var(--line)}
@media (max-width:600px){.top nav a{margin-left:10px}dl.grid{grid-template-columns:1fr}}

.panel.danger{border-color:#f3b7b2}.btn.danger{background:var(--err);border-color:var(--err)}.btn.ghost.danger{background:#fff;color:var(--err)}